Privacy Policy

Welcome to the Privacy Policy (the “Policy”).


1. Introduction


This Privacy Policy explains how SmartCardPro collects, uses, stores, and shares personal data when you access or use the Platform.


SmartCardPro is operated by Smart Card Technologies HK Limited, acting as:


  • A data controller for platform operations
  • A data processor where acting on behalf of programme partners

2. Personal Data We Collect


We may collect:


  • Identity information (name, date of birth, nationality)
  • Contact information (email, phone number)
  • Verification data (ID documents, biometric/selfie checks, verification status)
  • Transaction and payout information
  • Device, usage, and log data
  • Communications and support records

3. How We Use Personal Data


We process personal data to:


  • Enable access to the Platform
  • Facilitate payouts from Platforms to Users
  • Perform identity verification and compliance checks
  • Prevent fraud and misuse
  • Comply with legal and regulatory obligations
  • Improve security and platform performance

4. Sharing of Data


We may share data with:


  • Licensed financial institutions and programme partners
  • Identity verification and compliance service providers
  • Technology service providers (hosting, analytics, security)
  • Regulatory, governmental, or law-enforcement authorities where required

We do not sell personal data.


5. Legal Basis for Processing


Personal data is processed based on:


  • Contractual necessity
  • Legal and regulatory obligations
  • Legitimate interests (fraud prevention, security)
  • Consent, where required by law

6. Data Retention


We retain personal data only for as long as necessary to:


  • Fulfil contractual and regulatory obligations
  • Meet record-keeping requirements
  • Resolve disputes or enforce agreements

7. International Transfers


Personal data may be transferred or processed outside Hong Kong. Appropriate safeguards are applied in accordance with applicable data protection laws.


8. Your Rights


Subject to applicable law, you may have the right to:


  • Access your personal data
  • Correct inaccurate data
  • Request deletion (subject to legal obligations)
  • Object to or restrict processing
  • Request data portability

Requests can be sent to: privacy@smartcardpro.com


9. Security


We implement administrative, technical, and organisational measures to protect personal data. However, no system can be guaranteed to be completely secure.


10. Cookies


We use cookies and similar technologies to operate the Platform, enhance security, and analyse usage. Cookie preferences can be managed through your browser settings.


11. Changes to This Policy


We may update this Privacy Policy from time to time. Updates will be posted on the Platform with a revised “Last Updated” date.


12. Contact


For privacy-related inquiries: privacy@smartcardpro.com